Refurbishment levels
Below you will find an overview of all the cosmetic quality levels of our refurbished products.
Quality and transparency guaranteed!
All devices are in perfect working order; only the outward appearance varies, depending on the chosen quality grade. Below you will find photos and videos so you can take a close look at the quality of our refurbished devices.
SUPERIOR
The EXCELLENT condition that will make your shopping experience EXCELLENT!
All products in the following condition come with: the original charging cable, 100% battery capacity and the original packaging.
No scratches, no damage — as good as new.
No scratches, no damage — as good as new.
As good as new (A++)
In perfect condition, as good as new, no signs of use, no damage.
Our devices are in perfect condition, both technically and cosmetically.
EXCELLENT (A+)
Minor, almost invisible signs of use; no damage.
Our devices are in excellent condition, both technically and cosmetically. The device may show a minor flaw that means it cannot be classed as ‘as good as new’, but overall it performs excellently in every respect.
Very good
Some signs of use, a few scratches on the screen or marks on the casing; no technical damage.
Very good: Our devices are in excellent technical condition. As for appearance, however, you may notice imperfections that are more visible than on devices graded “EXCELLENT” (small scratches or light marks on the casing and/or screen).
We want to stress that these minor cosmetic imperfections do not affect the functionality of the device in any way.
We want to stress that these minor cosmetic imperfections do not affect the functionality of the device in any way.
ACCEPTABLE (B)
Visible signs of use that do not impair proper operation; scratches on the screen or marks on the casing.